Trainings

Lean Six Sigma trainings

 Name of trainings

 

Short description of trainings

 

Targeted audience

3-day Office Lean training

We introduce the whole Office Lean toolset as follows: Lean priciples and tools, Toyota-House, mobilization of a Lean project, problem and goal statements, preparation of a Project Plan, value-flow analyses and hunting for Wastes, structured problem solving methods (Pareto, Isikava-diagram, ’Ask why 5 times’, brainstoring), prioritization matrix, mistake proofplanning. Practical learning of Lean approaches and tools is supported by a parallel simulation game.

Targeted audience

Top management

Middle Management

Associate level

5-day Lean process redesign WS

Lean in practice: During a 5-day long workshop we optimize one of the clients’s business processes in cooperation with employees. This workshop is the added practical completion of the preliminary theoretical training (3-day Office Lean)

Targeted audience

Associate level

1-day long Office Lean training

Lean in practice: introduction of Lean principles and tools within an exclusive simulation game. Our purpose it to ensure the „WOW” feeling via sharing skillset and a motivatingattitude of process redesign.

Targeted audience

Associate level

Executive Lean training for Top Management (1- 0,5-day long)

Lean methodology for managers: the essence of the Lean tranformations. Hammer’s PEMM (Process, Enterprise Maturity Model) and preparation of a process overview (ProcessAtlas) and choosing the right critical processess for optimization (prioritization of processes).  Introduction of Lean principles and tools; Lean organisational development; building of a BPMS (Business Process Management System)

Targeted audience

Top Management

5 or 8-day long Lean Six Sigma Green Belt training

Introduction of full Lean Six Sigma methodology for Green Belts: Process redesign and problem solving through DMAIC methodology’s 5 steps (Define, Measure, Analyze, Improve, Control)

Targeted audience

Top Management

Middle Management

Associate level

Problem solving method based on Lean in corporate environment (1 day)

Definition of  a problem; types of problems, tools of structured problem solving. Mistake-proofing overview namely how we build mistake-proof processes.

Targeted audience

Top Management

Middle Management

Associate level

Systematical thinking based on Lean - in corporate environment (1 day)

Systematical thinking (or pattern recognition) is a set of simple techniques to understand complex situations and problems, and to develop sequential, simple interventions to solve them through knowledge of enterprise subsystems, which are: process-related, interhuman, technological, material, environmental subsystems and their  interrealtions along withother practical approaches.

Targeted audience

Top management

Middle Management

Associate level

LEAN MANUFACTURING (4-day )

Lean principles, approaches, tools in manufacturing environment with practical examples in a module structured training.

Targeted audience

Top Management

Middle Management

Associate level

Implementation of a Business Process Management System (BPMS) (2-3-5.day long)

Implementation of a Business Process Management System (BPMS) in 9 steps with Lean and Six Sigma methods. The main elements are: process overview, definition of process metrics (KPIs and CTQs)), data collection, introduction of visual management tools, preparation of development plan and implementation of performance monitoring and reporting system.

Targeted audience

Top Management

Middle Management

LEAN organizational development for Management (1 day)

Introduction of Lean culture based on continuous improvement including  3 key elements (process improvement, competency management, daily operations) and Lean tools (whiteboard, meetings, standard operating procedures, competency matrix, coaching, performance management, capacity management, kaizen process improvement).

Targeted audience

Top Management

Middle Management

LEAN organizational development for Associates(0,5 day)

Introduction of Lean culture based on continuous improvement and Lean tools in use (whiteboard, meetings, standard operating procedures, competency matrix, coaching, performance management, capacity management, kaizen process improvement). An essential training for employees working on operational tasks. The training’s main goals are revealing  how Lean organizational development is helping employees and helps them to get involved in corporate development activities.

Targeted audience

Associate level

Soft Skill trainings, recruitement, coaching

Name of trainings 

 

Short description of trainings

 

Targeted audience

Assertive communication

Self-advocacy while maintaining a good relationship.

Targeted audience

Associate level

Assertive communication (specifically for Management)

How to provide feedback that includes our own needs without compromising the rights of the other party

Targeted audience

Top Management

Middle Management

Coaching techniques for managers

Leader as a Coach. Practical coaching techniques in corporate environment for leaders.

Targeted audience

Top Management

Middle Management

Delegation

What tasks and how should we delegate?

Targeted audience

Top Management

Middle Management

Situation oriented leadership and self-awareness

How do we adapt our leadership style to the demands of the situation? Training will also address the issue of generational differences.

Targeted audience

Top Management

Middle Management

Selection and dismissal

Interview techniques and methods of dismissal

Targeted audience

Top Management

Middle Management

Conflict Management

Conflicts are usually not loved by anyone. What should we do with them neither to carry the tension within ourselves nor to hurt the other person?

Targeted audience

Associate level

Conflict Management (specifically for managers)

What can a manager do if there is conflict among colleagues, or gets involved  in conflict with a subordinate, colleague, or supervisor?

Targeted audience

Top Management

Middle Management

Motivation and feedback techniques

How to motivate employees in the 21st Century? How do we give feedback so that the message goes through and the relationship is not damaged?

Targeted audience

Top Management

Middle Management

Presentation techniques

Development of presentation style. How do we present the message to our audience?

Targeted audience

Top Management

Middle Management

Associate level

Problem solving and decision making

What makes a problem a problem? Analytical methods and decision making techniques.

Targeted audience

Top management

Middle Management

Associate level

Resilience

How do we maintain our constructive responsiveness in case of turbulent, conflicted, failured or sudden changes?

Targeted audience

Top Management

Middle Management

Associate level

Stress management and avoiding burnout

Stress is present in the 21st Century. Can it be eliminated, if not, how do we handle it? How do we protect our employees from burnout? How does time management change with the help of benefits and disadvantages of modern technology?

Targeted audience

Top management

Middle Management

Associate level

Negotiation techniques

Negotiation techniques and models presented through practical examples and cultural features emphasizing on   facilitation knowledge which is required during presentations, workshops and meetings.

Targeted audience

Top Management

Middle Management

Associate level

Performance evaluation and goal setting

How do we conduct a meeting of performance evaluation? How do we formulate SMART goals?

Targeted audience

Top Management

Middle Management

Change Management

Resistance management, ensuring the acceptance and communicating change.

Targeted audience

Top Management

Middle Management

Communication with clients

Why is it important? Typical human reactions of Clients. Do’s and Don’ts when facing a Client

Targeted audience

Top Management

Middle Management

Associate level

Project Management trainings

Name of trainings 

 

Short description of trainings

 

Targeted audience

2-day Project Management workshop

Project management in practice: Practicing essential project tools and methods throughout the whole life cycle of a selected project. Overview of Core and support processes of a project,main elements of project planning and the Project Initiation Document, Scope Management, Stakeholder Management, Risk Management, Mobilization and operation of a project organization.,organizing kick-off meetings. Implementation of project status reports, analyzing the planned and actual project results and defining actions, Project closure and building a knowledge base,connections between Lean and PM methods in practice.

Targeted audience

Potential and active project leaders and managers

 

1-day Project planning and scheduling course

After a short introduction of project planning theories the audience plans an exact project in practice. Understanding the  Logic behinf scheduling. Introduction of project scheduling sofwares and  overview of MS Project case studies.

Targeted audience

Potential and active project leaders and managers

0,5-day Managerial PM course

Theory of corporate PM culture development: The place and role of Project Management processes in a corporate environment. Introduction of Project Management maturity model (On what level are we now? How can we advance to a higher level? What types of schedules do exist?). Project management benchmarking information. Definition of portfolio management, program management and project management. Presenting the life cycle of a project through the  leader’s point of view. What conditions do I need to provide as a leader to achieve success in my projects (PM success factors). What can I expect as a leader from a project (eg reports)? Project management as a tool for enterprise management (eg: whiteboards; Competence Management, etc.). Which way to go? – Classic Waterfall or Agile Project Management methods

Targeted audience

Top Management

Middle Management

Supportive IT trainings

Name of trainings 

 

Short description of trainings

 

Targeted audience

Task, Time and Communication Management with software solutions

Tips for efficient task, time and communication management in Windows, Outlook, MS Excel, Power Point.

Targeted audience

Associate level

Professional skills of preparing presentations with MS Power Point

An excellent presentation is always based on a professional preparation. Everything you need to know about MS Power Point.

Targeted audience

Associate level

Business-specific MS Excel I-II-III

Modular training from the basics of Excel to mastering VBA’s.. Keyboard shortcuts, formatting, filtering, email lists, data analysis, charts, macros, and many more .xls features… all of which make daily work, task management, communication, data analysis, and reporting more efficient.

Targeted audience

Associate level

MS Word document design on advanced level

Everything you need to know for efficient document production. (Table of contents, paragraphs, headers and footers, notes, formatting, tables, email lists etc.)

Targeted audience

Associate level

Optimized email and task organization with MS Outlook

Tips and tricks of MS Outlook email system (handling letters, calendar, contacts and efficient usage of task manager)

Targeted audience

Associate level

Effective management of data bases with MS Access

Preparing  and handling databases in MS Access

Targeted audience

Associate level

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